Cash refund, not a voucher. Make the airline follow DOT's 7-day rule.
DOT's 2024 automatic-refund rule requires airlines to refund cancelled, significantly changed, or significantly delayed flights in your original form of payment, within 7 business days for credit cards, when you decline rebooking. Airlines still try to steer passengers to vouchers anyway. QuickClaimAI prepares a written demand that cites the rule and sets a deadline.
The full refund workflow is $19 one-time: demand letter, DOT complaint pre-fill, and escalation flow.
Start free check - see what you're owedFAQ
- When is the airline required to give me a refund?
- If your flight is cancelled, significantly changed, or significantly delayed (DOT defines significant delay as 3 hours domestic / 6 hours international), and you decline the offered rebooking, the airline must issue an automatic refund to your original form of payment.
- How fast does the refund have to be issued?
- Within 7 business days for credit-card purchases and 20 business days for other forms of payment, under the DOT automatic-refund rule.
- What if the airline only offered me a travel voucher?
- You are entitled to a refund in your original form of payment, not a voucher or future-travel credit. A February 2026 DOT audit specifically flagged ultra-low-cost and regional carriers for steering passengers to vouchers instead of the required cash refund. Our demand letter cites the rule directly.
- What about a flight-number-only change?
- DOT paused enforcement of the refund right for flight-number-only changes (where you were rebooked without significant change or delay) until 2026-06-30. QuickClaimAI flags this exception automatically - if it applies to you, we tell you the right is currently paused rather than generating a misleading demand.